FAQ
Q: How long will it take for my item to be delivered?
A: Please note all items will be shipped directly to you for free within 5-10 business days. Most items are delivered within 5-12 business days or 15-25 business days. Allow up to a max of 45 business days for the items to arrive.
Q: How can I track my order?
A: When you order with Seeker Enterprise you are emailed out a unique tracking order number. You can look up your order any time here: https://seekerenterprise.com/pages/track-orders
Q: What payment methods do you accept?
A: You can purchase on our website using a debit, credit card, net banking or UPI. Additionally, we support PayPal, Amazon Pay, Apple Pay, Google Pay, and other wallets. You can choose these payment methods at checkout.
Q: Can I change my order?
A: We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" at seekerenterpriseshop@gmail.com.
Q: Do you accept returns?
A: Yes, The item must have been sold on our online store - Should have its original packaging with all the tags etc. - We have a 15-day return policy, which means you have 15 days for a refund minus a 20% restocking fee, buyer pays return shipping. No returns or refunds on items/product price range from $400.00 & above or up are all final purchases. Returns or refunds items/product price range from $399.99 & below are acceptable. Please ask all questions before buying/purchasing, as all sales will be final. We do not accept any return items for a better price.
Q: Which currency will I be charged in?
A: We currently only support the following currencies for charging our customers in their local currencies: USD, CAD and EUR. If your credit or debit card use another currency, then you will be charged in USD, CAD or EUR, depending on the website you are on. Your bank may apply the corresponding conversion rate of the currency you choose as per their policy. Please check with your bank for exact charges.
Q: Can I use multiple coupons on the same transaction?
A: Only one coupon can be used on a single transaction or a cart. You can however add multiple items to one cart to use one coupon and available discounts.